Located 6 minutes' stroll from Maritime Museum of Crete, Madame Hortense Hotel Chania is at a distance of 250 metres from Municipal Market of Chania.

Venetian Neoria is a walk from this hotel, and Church of Agios Nikolaos is a mere 0.7 km away. The hotel is also just a short drive from Venetian Harbour. There is Venizelos Graves Cemetery about a 10-minute ride away, while KTEL Station Terminal of Chania bus station is approximately a 5-minute ride from the property.

The rooms include climate control, along with such modern comforts as a flat-screen TV with satellite channels. Guests can make use of a hair dryer and dressing gowns in private bathrooms with a bath, a separate toilet, and a shower.

The Madame Hortense offers a continental breakfast daily. The restaurant Tamam Restaurant is located approximately a 15-minute walk away.